In 2001 I started a training and development company and continue facilitating growth, internationally and locally in South Africa. I incorporate skills facilitation into my coaching programmes, ensuring personal and professional development of each individual. I offer on-site training as well as sessions via Zoom.
I love how training and facilitation blends beautifully with coaching
Training + emotional intelligence and soft skills, which builds a deep sense of trust in your team members who then produce excellent work together.
Facilitation + brings teams together to develop collaborative and innovative solutions to current workplace challenges and to iron out conflict.
Coaching to inspire leaders to top-level performance and empower them to lead with confidence, clarity and wisdom.
I facilitate the following sessions
Computer training (Certified Microsoft Master Instructor, I love systems!)
61591 Microsoft Word, Excel, PowerPoint, Project, Outlook (basic, intermediate and advanced)
Soft skills training
14348 Professional telephone techniques
262625 Reception and frontline skills
242840 Powerful Presentation skills
Leadership and management
Generic Management (SAQA Qualification 59201)
252037 Build teams to achieve goals and objectives
252029 Lead people development and talent management
252027 Devise and apply strategies to establish and maintain workplace relationships
252043 Manage a diverse work force to add value
252042 Apply the principles of ethics to improve organisational culture
252032 Develop, Implement and evaluate an operational plan
252021 Formulate recommendations for a change process
120300 Analyse leadership and related theories in a work context
252036 Apply mathematical analysis to economic and financial information
12433 Use communication techniques effectively
252026 Apply a systems approach to decision making
252044 Apply the principles of knowledge management
252020 Create and manage an environment that promotes innovation
252034/15230 Monitor and evaluate team members against performance standards
252025 Monitor, assess and manage risk
252035 Select and coach first line managers
12140 Recruit and select candidates to fill defined positions
252040 Manage the finances of a unit
15224 Empower team members through recognizing strengths, encouraging participation in decision making and delegating tasks
I had the pleasure of having Cherona as my facilitator for my MDP, but before Cherona took over, I was ready to throw in the towel. I was at my wits end. The training bored me and I battled to grasp anything. Then that awesome day arrived (unknowing to the class). We met Cherona. She is an absolute breath of fresh air. She kept us motivated and enthused. Every lesson was interactive, well planned, humorous, energetic and inspirational. Needless to say I made a 360 degree change in my decision to quit and ended up sad when lessons came to an end. I can proudly say that I have successfully completed my MDP and graduated on the 24/01/2020. thank you Cherona, keep doing what you do. The world needs you.
Devika Francis, GRINROD,